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Services for passengers
Our array of services ensure an outstanding experience for your passengers, tailored to their needs
Customised services
for an unforgettable trip
Our multi-lingual staff at Lyon-Saint Exupéry are at your service for a personalised welcome to ensure that your passengers enjoy a unique experience. As soon as you step out of your vehicle, a warm welcome awaits (newspapers, flowers, chocolates, and more).
In need of assistance with immigration formalities ?
Our staff members are at your disposal to assist you with these formalities.
A tax refund service
is available at any time
To avail of this service, passengers must present the following
documents to customs officers:
- a passport
- their purchases
- the tax refund form provided by the seller
Please note: Refunds are made by bank transfer only
Work and relax
in a peaceful setting
The lounges inside our terminals – Les Ecrins in Terminal 2 and Le Mont Blanc in Terminal 1 – provide a unique environment where your passengers can work and relax. They can enjoy all our premium services: catering, drinks, international press and high-speed, unlimited Wi-Fi.
Furthermore, 19 meeting rooms are at their disposal in our business centre at the heart of the airport to host meetings in a peaceful setting.
All these relaxation areas and meeting rooms have free Wi-Fi access and may be privatised on request.
For more information about our business centre click here.
High-quality catering service
Our staff at Lyon-Saint Exupéry serve complimentary hot and cold beverages and offer a high-quality catering service.
Bon appétit !
On-demand transfer service
Our staff at Lyon-Saint Exupéry can handle all of your transfer needs.
Limousines, vans, helicopters or luxury vehicles are available on request. We can also book rental vehicles for your passengers through our partners.
Passengers arriving by car can avail of our secure car parks.
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