Our role
- To liaise between you, the carrier, airport services and suppliers
- To supervise all activities to ensure customer satisfaction
- Our qualified team in the operations centre is available 24/7
Our commitments
- Protecting your interests
- Solving all your problems
- Ensuring smooth operation of assistance services on the ground


Business Aviation
- Arrangement and coordination of slots and assistance
- Dedicated supervisors for each flight
- Supervision and coordination with local suppliers and liaison with authorities
- Handling of last-minute changes
- Organisation of transport and hotels
- Coordination of catering services
- Organisation of VIP transfers for crew members and passengers (vehicles, helicopters, etc.)
- Accompanying passengers within the airport
- Assistance with customs and immigration formalities
- Handling of any requests made by the operator and crew
- Personalised and local recommendations
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