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Lyon Aéroports
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Supervision

Our expert staff can make and coordinate all arrangements on your behalf

Services de supervision
Charter et vols spéciaux

Charters & Special Flights

  • A qualified crew and a dedicated contact officer for each flight
  • Liaison between the carrier, airport services and suppliers
  • Coordination and supervision of catering services
  • Management of transmission of operational messages with handling companies
  • Supervision of all runway services to ensure safety, security, punctuality and quality
  • Operator assistance in the case of extended stopovers, delays, cancellations and flight diversions
  • Flight reports and customer/supplier feedback 
Aviation d'Affaires

Business Aviation

  • Arrangement and coordination of slots and assistance
  • Dedicated supervisors for each flight
  • Supervision and coordination with local suppliers and liaison with authorities
  • Handling of last-minute changes
  • Organisation of transport and hotels
  • Coordination of catering services 
  • Organisation of VIP transfers for crew members and passengers (vehicles, helicopters, etc.)
  • Accompanying passengers within the airport
  • Assistance with customs and immigration formalities
  • Handling of any requests made by the operator and crew
  • Personalised and local recommendations
Vols réguliers - Supervision

Scheduled Flights

  • Liaison between the carrier, all airport services and local vendors and suppliers
  • Participation in meetings and user committees
  • Representing the airline manager on site
  • Flight supervision
  • Flight reports and customer/supplier feedback